Diagnostics Archives

“Did he really execute that many transactions in 1 day? In fact, Diagnostics helped me to understand what they were which was verified with that user.”

A quote from a Diagnostics webinar KPI participant. The webinar was held in October 2021.

A big plus is being able to define the issue, and prove the fix has eliminated the problem, plus adding an alert in case it comes back. –

This is one of many recent quotes from happy Diagnostics users explaining what value Diagnostics brings

We can set up things in Diagnostics so now we get an alert before we get tickets about the system going down

This is one of many recent quotes from happy Diagnostics users explaining what value Diagnostics brings

Very powerful that we can see what the user has done and what happened to an object

This is one of many recent quotes from happy Diagnostics users explaining what value Diagnostics brings.

Capturing tracebacks on user sessions, helps us to help users

This is one of many recent quotes from happy Diagnostics users explaining what value Diagnostics brings

Barry Owens, Manager of Geospatial Services at Seco Energy – Diagnostics implementation

The most significant result working with Realworld, was that we were able to isolate and address the Graphical Work Design performance issues and gain the confidence back from the end users that the issues were not Graphical Work Design related. Many of our findings pointed to another application integration or code and refresh intervals not being optimized in our system

Jaidev Dubey, Sr. Software Engineer IV at Cox Communications Atlanta – Diagnostics implementation

No other software works with Smallworld as tightly as Diagnostics does. Realworld has a very knowledgeable crew when it comes to Smallworld and Splunk.

Diagnostics helped us understand our user behavior and pattern. To understand the users is half the battle won!

Diagnostics

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