Realworld Systems is made up of member firms (each a “member”) operating around the world. Our members are separately constituted and regulated software development and software consulting firms that provide software products and services in accordance with the relevant laws of the jurisdictions in which they respectively operate.
Our website (www.reaworld-systems.com) (“our Website”) is operated by Realworld Holding BV (“we”, “our” or “us”) on behalf of our members.
We are not responsible for, and disclaim all liability in respect of, compliance by our members with any applicable data protection laws.
Our Website collects certain limited information about visitors to our Website, or those that interact with us through our Website, for example by contacting us or booking an event. If you are one of such individuals, this privacy notice will inform you as to how we look after your personal data and will tell you about your privacy rights and how the law protects you. Realworld Holding BV is a data controller in respect of any personal data collected via our Website.
If you are a visitor to our Website, we may collect certain technical information about your visit, such as your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website. We collect such data for administrative and statistical purposes and to help us operate and improve our Website.
If you make an enquiry by email or telephone, we or the relevant member (if you make an enquiry directly with a member) will collect your name and contact information, which will be used to respond to your enquiry. We or our members (as applicable) may also keep records of such communications and/or add your contact details to our business database, if we (or the relevant member) believe that we may have a good reason to contact you in the future.
If you register (or are invited by a member) to attend an event organised by us, we will use your name, contact details and the name of the organisation you work in connection with organising the event. We will store such information in our database and our members will be able to access it.
If you are applying to work with Realworld Holding BV, for example as a contractor or consultant, we will collect, store and use the information you provide to us in your application and any information you provide to us during your interview to assess your suitability for the role, to communicate with you about the engagement process, to make a decision as to whether to enter into a contract with you and to keep records of our hiring process. We may also carry out background and reference checks, if applicable.
Similarly, if you are an individual working for a client or business contact of our member, the relevant member will keep your contact details and the name of the organisation you work for, and any other information about you that our members may come across in the course of their business. This information will be used by such member in order to manage and maintain their relationship with you and/or the organisation you work for, provide their services, comply with such member’s regulatory and reporting obligations, liaise with you and other parties involved in a transaction, and generally to manage their business, including for accounting and audit purposes. Our members may share certain information relating to their clients with other members, if it is necessary in the context of a transaction or in connection with a business opportunity.
As regulated professional services firms, our members may be required to conduct “know your customer” and anti-money laundering checks. As a result of such checks our members may collect detailed information about certain senior individuals involved in the businesses concerned. Some of this information may be collected directly from the individuals and/or organisations involved, whilst some of it may be collected from publically available sources and/or credit reference or ID checking agencies. Our members will also come across and process various documents that contain personal data in the course of the provision of their services. Our members may share this information with other members who may be involved in the same transaction, but they will not share it with us.
We will only use your personal information when the law allows us to, i.e. when it is necessary to:
Please refer to our members’ privacy notices/policies for information about the lawful grounds on which our members rely to process personal data.
We and/or our members may use your contact details to send you news about Realworld Systems’ services or events. Your contact details will only be used for such direct marketing purposes when the law allows us and/or our members to, for example, if you have specifically requested to receive such information. You can always opt-out from receiving further communications by clicking the unsubscribe link at the bottom of the relevant email.
We will not pass your contact details to any third party for direct marketing purposes.
We and/or our members may share your personal information with third parties such as agents and service providers (for example our IT systems suppliers and maintenance services providers).
Our members may share your personal information with:
All our third-party service providers are required to take appropriate security measures to protect your personal information.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those of our personnel and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data that are transferred via the internet. If you have any particular concerns about your information, please contact us (see ‘How can you contact us?’ below).
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
We store our databases on servers provided by a third party supplier, and such servers are currently located in the United Kingdom. Our members make their own data storage and hosting arrangements in relation to any data held and/or processed by them.
We and/or our members may need to transfer your personal data outside the European Economic Area (EEA), for example, if one of our suppliers or members is located outside the EEA. Any transfer of your data will be subject to appropriate safeguards, such as for example a European Commission approved contract (if appropriate) that will ensure you have appropriate remedies in the unlikely event of a security breach.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, we may anonymise your personal information so that it can no longer be associated with you.
Under certain circumstances, by law you may have the right to:
If you would like to exercise any of the above rights, please:
Please note that if you request erasure, object to our processing of your personal data or request the restriction of our processing of your personal data we may not be able to provide our services in relation to your requirements.
If you wish to contact us, please send an email to firstname.lastname@example.org.
If you wish to contact any specific member of Realworld Systems please refer to the relevant site on our Website for their contact details.
If you are based in the EU or other EEA countries, you have the right to make a complaint at any time to the relevant local supervisory authority, in particular in the Member State of your residence or place of work. Please contact us if you wish to receive the details of the relevant supervisory authority.