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Geo-IT made real

Our Purpose

We create and implement software solutions used by Utility and Telecoms companies. These solutions  support the planning, engineering, operating, maintaining of the networks that distribute Water, Electricity, Gas, Internet, Television and even railways.

We deliver intelligent software solutions based upon GE Smallworld GIS. Arguably the best platform to professionally and intelligently plan and optimise your networks.

On this website, you can find the details of how we support your work and help increase the continuity of your service delivery.

Our Ambition

Our Ambition is to provide you with a suite of solutions that supports you at every network related task. Be it:

  • Network Lifecycle Management
  • Network Engineering
  • Network Inventory management
  • Outage Management
  • Telecoms Service Deployment
  • Maintenance Planning
  • Investment Planning
  • Lifecycle Cost & Value optimisation
  • Engineering Document Management
  • Field Force planning and Scheduling

The solutions we provide you with are built around a GIS asset repository with added intelligence and functionality supporting the tasks at hand.

“Did he really execute that many transactions in 1 day? In fact, Diagnostics helped me to understand what they were which was verified with that user.”

A quote from a Diagnostics webinar KPI participant. The webinar was held in October 2021.

A big plus is being able to define the issue, and prove the fix has eliminated the problem, plus adding an alert in case it comes back. –

This is one of many recent quotes from happy Diagnostics users explaining what value Diagnostics brings

North American Diagnostics Customer

We can set up things in Diagnostics so now we get an alert before we get tickets about the system going down

This is one of many recent quotes from happy Diagnostics users explaining what value Diagnostics brings

North American Diagnostics Customer

Very powerful that we can see what the user has done and what happened to an object

This is one of many recent quotes from happy Diagnostics users explaining what value Diagnostics brings

North American Diagnostics Customer

Capturing tracebacks on user sessions, helps us to help users

This is one of many recent quotes from happy Diagnostics users explaining what value Diagnostics brings

North American Diagnostics Customer

Outage Management – The Water Corporation experience

We were able to utilise the Outage Management functionality over the weekend to warn ourselves … of the expected customer impacts of an unplanned outage we experienced on Saturday morning. Read more “Outage Management – The Water Corporation experience”

Paul Prottey
Water Corporation

Barry Owens, Manager of Geospatial Services at Seco Energy – Diagnostics implementation

The most significant result working with Realworld, was that we were able to isolate and address the Graphical Work Design performance issues and gain the confidence back from the end users that the issues were not Graphical Work Design related.  Many of our findings pointed to another application integration or code and refresh intervals not being optimized in our system Read more “Barry Owens, Manager of Geospatial Services at Seco Energy – Diagnostics implementation”

Barry Owens
Seco Energy

Jaidev Dubey, Sr. Software Engineer IV at Cox Communications Atlanta – Diagnostics implementation

No other software works with Smallworld as tightly as Diagnostics does. Realworld has a very knowledgeable crew when it comes to Smallworld and Splunk.

Diagnostics helped us understand our user behavior and pattern. To understand the users is half the battle won! Read more “Jaidev Dubey, Sr. Software Engineer IV at Cox Communications Atlanta – Diagnostics implementation”

Jaidev Dubey
Cox Communications

Rino Indira, General Director of PDAM Tirta Pakuan Bogor City

PDAM Bogor has implemented GE Water Office. initially, the goal was to improve our asset management. Mostly,  we needed better support for company critical processes and services. To this effect, Bogor replaced the old ESRI GIS with GE Water Office. As a result, Water Office now allows the PDAM to improve its service level. Bogor… Read more “Rino Indira, General Director of PDAM Tirta Pakuan Bogor City”

Rino Indira
PDAM Tirta Pakuan Bogor City

News

Realworld Systems Joins Accruent Partner Network

With this partnership Realworld can help you with Maintenance planning, Engineering document management and Mobile workforce management.

 

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Realworld Eastern Europe and CROSS have been selected by AFR-IX

Realworld Eastern Europe and CROSS have been selected by AFR-IX to implement there new consolidated common inventory platform to help support the carrier’s growth and performance optimisation plans

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Realworld Systems and Cortex® help automate Orange Romania's IT operations

Orange Romania is future-proofing its IT operations to meet tomorrow’s challenges. Intelligent Automation will enable Orange to accelerate their evolution with new technologies, manage increasingly complex networks, and support next-generation load.
Read more

Realworld implements technical troubleshooting automation solution within Orange Romania, reducing team effort by 80%

The time allocated for verifying the technical troubleshooting requests of Orange Romania customers was reduced by the equivalent of 241 days per year of manual processing.

Read more
News

Our Partners

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