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Author: Sheila Menat

Realworld Systems Announces Exciting Partnership with Ping Identity 


Realworld Systems, a leading provider of innovative software solutions, is thrilled to announce a new partnership with Ping Identity, a renowned leader in identity and access management. This strategic collaboration brings together two industry powerhouses, combining Realworld Systems’ expertise in software development with Ping Identity’s cutting-edge solutions. This partnership marks an exciting milestone in delivering enhanced security and seamless identity management solutions to our valued clients. 

A Powerful Collaboration 

Realworld Systems’ commitment to providing exceptional software solutions is further strengthened through this partnership with Ping Identity. As a trusted global leader, Ping Identity offers industry-leading identity and access management solutions designed to address today’s complex security challenges. By joining forces, we are poised to deliver an unparalleled level of security and convenience to our clients. 

Key Benefits for Our Clients 

1. Enhanced Security: From multi-factor authentication to single sign-on capabilities, our clients can trust that their digital assets are protected with state-of-the-art security measures. 

2. Streamlined User Experience: Through innovative identity and access management solutions, we empower our clients to provide their users with simplified and secure access to applications and resources, enhancing productivity and customer satisfaction. 

3. Scalability and Flexibility: Whether it’s supporting a growing user base or expanding into new markets, our partnership ensures that our clients can scale their identity and access management capabilities effortlessly. 

4. Industry Expertise: This collaboration allows us to deliver tailored solutions that address the specific needs and challenges of various industries, including finance, healthcare, and government sectors. 

Looking Ahead 

The partnership between Realworld Systems and Ping Identity marks an exciting chapter in our commitment to empowering organizations with secure and seamless identity and access management solutions. By combining our strengths, we are confident in our ability to provide clients with innovative software solutions that drive digital transformation while ensuring the highest level of security. Together, we are redefining the future of identity and access management. 

About Ping Identity 

Ping Identity is the intelligent identity solution for the enterprise. We enable companies to achieve Zero Trust identity-defined security and more personalized, streamlined user experiences. The Ping Intelligent Identity™ platform provides customers, workforce, and partners with access to cloud, mobile, SaaS, and on-premises applications across the hybrid enterprise. Over half of the Fortune 100 choose us for our identity expertise, open standards, and partnerships with companies, including Microsoft and Amazon. To learn more, visit

The advantages of implementing automated inventory solutions in the telecom industry

Automated inventory refers to the use of technology and computer systems to monitor and manage a business’s inventory in an efficient and accurate manner. This approach largely eliminates the need to perform manual inventory counting and monitoring processes, allowing instead the use of advanced software solutions and automated identification technologies.

Laurențiu Baltaru, GIS Consultant within Realworld Eastern Europe, a company specialized in the provision of software services, believes that the obvious advantages of integrating automated inventory in the telecommunications industry can be deduced from the two terms. On the one hand, inventory – representing the digitalization of inventory: the real record of the elements on which the offered services are based, the availability of resources in order to diversify or allocate new services and the planning of resources as an indispensable action in the development of services. On the other hand, automated – representing the automation of inventory documentation and processes that depend on inventory data or interact directly or indirectly with this component.

The main advantages of the integration of such a system should be mentioned: the elimination of repetitive actions having as the first effect the relief of human resources from monotonous activities and double checks, the complete or partial automation of complex processes in which different departments and applications are involved, as well as inventory synchronization through correction or update processes from various data sources, whether we are talking about interaction with equipment management systems, import of network plans or orders from various processes (work planning, defects, service management)“, says Laurentiu Baltaru

An automated inventory solution (AIS) can have a significant business impact for a telecommunications operator, enjoying a lot of benefits.

• These include reducing operational costs, by reducing the time and costs required to maintain and update inventory, but also increasing operational efficiency, by optimizing the use of equipment and network resources.

• Also not to be neglected is improving the customer experience by identifying and fixing problems faster, which can reduce service downtime and increase customer satisfaction.

• Optimizing speed to market by identifying network investment and upgrade needs more quickly can enable the company to react nimbly to market changes and launch new services faster.

• Increasing network security and reducing the risk of human error or security issues is another important benefit.

“The goal of a successful business is to have happy customers, and this means that market analysis, resource planning, contract initiation and above all keeping the service active are processes that require absolute control, which can only be achieved by automating the processes that connect various systems and supported by a resource record system (inventory) as accurate as possible“, said Laurentiu Baltaru.

Inventory automation is a growing solution on the Romanian market, and the development potential is very high, including other industries outside of telecommunications.

“There is room for growth in Romania, especially in the field of telecommunications, but it is also valid for utility companies: water, gas, electricity. If there are still actions on the “automation” side (shy or not), network inventory is a sensitive and difficult topic, and even if there are solutions already implemented, either they have not been used or they have not been updated, the discrepancy between the field and the application being sometimes so large that extra validations or even auditing are needed,” says the representative of Realworld Eastern Europe.

The company, with headquarters worldwide and a top player in the profile market, proposes an automated inventory solution based on 3 components.

CROSS, used as network inventory because it is a platform built on top of modern technologies, designed to aggregate all network resources in a unique model, regardless of technology. It features a number of specific features and several important modules, including:

SYNCHRO – synchronization mode with various data sources from new or legacy systems, allowing complete data migration (initial popularization or replacement of older platforms) or continuous synchronization with management systems on various technologies;

CROSS API – REST interfaces that allow complete data control through external mechanisms;

CROSS ALARMER – the mode whose role is to identify resources or services affected by incidents in the network, as well as finding the most likely cause (Service Impact Analysis and Root Cause Analysis).

DTS (Data Transit System) as an integrator system capable of ensuring secure access to data from various systems at the database level (tables, stored procedures, etc.), web-services or functionality at the application level (through dedicated libraries).

CORTEX as a business process orchestrator having two important roles: defining the “overall” business process and identifying the areas that can be optimized / automated, and implementing the end-to-end process, managing in an easy and unified way the logic behind the flows in terms of data direction, interaction between systems and reaction (notifications to the user or other systems).

“Realworld Systems has created an integrated and complex solution that includes several types of existing automated inventory tools and that adapts to the needs of each client. We focused on the development of the 3 automation systems, namely: the inventory system, which manages network resources geographically and topologically allowing automation, the integration system, which is the link between the inventory system and the orchestration system, responsible for defining and managing the flows of actions and data between applications as part of business processes”, concluded Laurentiu Baltaru.

Companies that want to implement such a solution should take into account a number of aspects that cannot be neglected, including: functionality, scalability, integration, support and assistance, costs and data security, but also the fact that automation involves an analysis of activities and existing, manual or semi-automatic, intra or inter-departmental processes and defining new optimized flows and the systems or resources involved.

Inventory automation represents a significant technological innovation in effective network management. By eliminating manual processes and adopting software solutions and advanced technologies, companies can benefit from increased precision, accuracy and efficiency in the inventory management process, automated inventory bringing numerous advantages that can contribute to the long-term success of a business.

Realworld Eastern Europe – Business of approx. 20 million lei, increasing by 25% compared to the previous year

Realworld Eastern Europe, one of the local players in software solutions market, part of the Dutch holding Realworld Systems, achieved a turnover of approximately 20 million lei (4 million euros), which represents an 18% increase compared to 2021, when it recorded a business of 16 million lei.

This growth was primarily driven by an internal restructuring process and a 25% increase in expanding the team, particularly in the sales and delivery areas, which resulted in its consolidation in line with the values promoted throughout the group.

Another element that led to the increase in turnover was the focus on existing customers and the optimization of projects carried out with them, as well as taking over new companies in the portfolio, such as Swisscom, one of the largest European telecom operators, which decided to call upon the services of Realworld Eastern Europe for the integration of the Smallworld solution.

2022 was a busy year for us and we were involved in many important projects, among which we can mention the newest project concluded with Orange Romania, with the support of CROSS NI – OSS Network Consolidation. It was signed at the end of 2022, and the delivery process began in January 2023, to be fully implemented in the coming years. The project involves the integration of CROSS Inventory into the OSS/BSS ecosystem to unify information about Orange’s infrastructure, to help business continuity, but, more importantly, to adapt to the continuously developing infrastructure“, said Bogdan Hebean, Managing Director of Realworld Eastern Europe.

In 2022, most of the activities were focused on implementing and developing the Smallworld application for the main telecom operators in Romania, Germany, Switzerland and the United Kingdom, as well as continuing the development process with customers, for greater efficiency in daily operations for inventorying and documenting networks.

“In 2021 we were actively involved in a series of business process automation projects using the Cortex solution – an intelligent automation and process orchestration solution that we managed to implement in the largest telecom companies in Romania. Realworld Eastern Europe team improved its project delivery methodology and optimized internal customers processes. This is the main advantage being a reduction in the required working times”, added Bogdan Hebean.

For 2023, the company aims to develop increasingly complex projects for customers, offering them end-to-end solutions in areas such as Integration and Orchestration, GeoSpatial, Enterprise Management, with a focus on a revenue increase by 18%. Realworld’s focus will remain on industries in which it already has experience, such as telecom, banking, or manufacturing.

With 25 years of experience on the Romanian market, Realworld Eastern Europe is one of the main providers of professional services and GIS solutions for companies that develop and operate geographically distributed networks and infrastructures, such as telecommunications, water supply and sewage, transportation and distribution of electricity and gas. The company also delivers and integrates process automation and orchestration solutions as well as digitalization solutions for maintenance processes in the local market.

The solutions we propose aim to digitally transform our clients, talking here about very large companies. Digital transformation primarily involves a radical change in the way people work. This is probably the most complicated and challenging aspect of our work, being the reason why the sales cycle is so long. We have solutions that ensure a natural transition to new processes so that workforce transformation can be done as plain as possible”, concluded the company representative.